IT SERVICES - COMPUTERS, TABLETS & PHONES

Some of the most commonly requested technical services that we offer for all devices.

New Computer / Device Setup

Data Transfer

Purchased a new device and need to transfer your files, emails and photos to the new device safely without loosing anything? Our technician can help with a trouble free transfer of the data that you want to keep.

iPhone/Android

$49.00

For each service

  • Backup
  • Data migration
  • 7 Premium Extensions
  • Freeing up space
  • File Sharing

Note: Price includes data transfer only. For an additional $50 we can help with setting up emails, passwords and application functionality.

Computer

$139.00

For each service

  • Backup
  • Data migration
  • 7 Premium Extensions
  • Freeing up space
  • File Sharing

Note: Price includes data transfer only. For an additional $50 we can help with setting up emails, passwords and application functionality.

Ipad/Tablet

$49.00

For each service

  • Backup
  • Data migration
  • 7 Premium Extensions
  • Freeing up space
  • File Sharing

Note: Price includes data transfer only. For an additional $50 we can help with setting up emails, passwords and application functionality.

Training / Assistance / Remote Support

Purchased a new device but unsure how to get the most out of it? We can help you get started with sending and receiving emails, browsing the web, using social media and more. Here in our shop or remotely through TeamViewer on your phone or computer.

30 Min

$79.00

For each service

  • Training
  • Assistance
  • Remote Support

Note: Price includes data transfer only. For an additional $50 we can help with setting up emails, passwords and application functionality.

1 Hour

$149.00

For each service

  • Training
  • Assistance
  • Remote Support

Note: Price includes data transfer only. For an additional $50 we can help with setting up emails, passwords and application functionality.

New Computer Setup

Ensure that getting started with your new computer is simple and straightforward. The New Computer Setup means one of our technicians will take care of software updates, installing purchased software and email account setup (data transfer separate). You just need to hit the go button.

New Computer Setup

$149.00

For each service

  • Training
  • Assistance
  • Remote Support

Note: Price includes data transfer only. For an additional $50 we can help with setting up emails, passwords and application functionality.

Repairs / Damage Troubleshooting

Liquid Damage Treatment

Has your device been exposed to liquid / moisture or humidity of some kind? A technician will dissemble the device and using an ultrasonic machine – remove any remaining moisture from internal components). Much more effective than rice!

iPhone/Android

$90.00

For each service

  • Preventing Further Damage
  • Restoring Functionality
  • Protecting Data
  • Avoiding Warranty Voidance
  • Cost Savings
  • Preserving Resale Value

Computer

$140.00

For each service

  • Preventing Further Damage
  • Restoring Functionality
  • Protecting Data
  • Avoiding Warranty Voidance
  • Cost Savings
  • Preserving Resale Value

Ipad/Tablet

$140.00

For each service

  • Preventing Further Damage
  • Restoring Functionality
  • Protecting Data
  • Avoiding Warranty Voidance
  • Cost Savings
  • Preserving Resale Value

Device Inspection / Assessment

Is your device no longer working but don’t know what the issue is? Our technicians will carry out an assessment to determine the cause of the issue and give you an accurate quote for the cost of repair (if needed).

Ext. Hard Disk

$49.00

For each service

  • Visual Inspection
  • Power on Test
  • Functional Testing
  • Connectivity Test
  • Software Inspection
  • And more...

Phone's

$49.00

For each service

  • Visual Inspection
  • Power on Test
  • Functional Testing
  • Connectivity Test
  • Software Inspection
  • And more...

Ipad/Tablet

$49.00

For each service

  • Visual Inspection
  • Power on Test
  • Functional Testing
  • Connectivity Test
  • Software Inspection
  • And more...

Drone Assessment

$99.00

For each service

  • DJI Mavic Mini, Air and Pro Models
  • Visual Inspection
  • Power on Test
  • Functional Testing
  • Connectivity Test
  • Software Inspection

Drone Assessment

$129.00

For each service

  • DJI Enterprise, Phantom Models
  • Visual Inspection
  • Power on Test
  • Functional Testing
  • Connectivity Test
  • Software Inspection

Computer

$99.00

For each service

  • Visual Inspection
  • Power on Test
  • Functional Testing
  • Connectivity Test
  • Software Inspection
  • And more...

Data Recovery

Has your device containing important photos, documents or music stopped working? We can often help to recover these files and folders from phones, laptops, tablets and external hard drives.

iPhone/Android

$89.00

For each service

  • Retrieve Lost Data
  • Minimize Downtime
  • Protect Important Information
  • Cost Savings
  • Recover from Disasters
  • Peace of Mind

Computer

$149.00

For each service

  • Retrieve Lost Data
  • Minimize Downtime
  • Protect Important Information
  • Cost Savings
  • Recover from Disasters
  • Peace of Mind

Ipad/Tablet

$149.00

For each service

  • Retrieve Lost Data
  • Minimize Downtime
  • Protect Important Information
  • Cost Savings
  • Recover from Disasters
  • Peace of Mind

Ext. Hard Drive

$89.00

For each service

  • Retrieve Lost Data
  • Minimize Downtime
  • Protect Important Information
  • Cost Savings
  • Recover from Disasters
  • Peace of Mind

Insurance Assessment / Report

Had an accident with your device? We can complete an insurance report on behalf of your insurance company to help get you back online as quickly as possible. The report covers both repair and replacement options.

Assessment / Report Only

$139.00

For each service

  • Assessment of Claim Validity
  • Evaluation of Loss Damage
  • Risk Analysis
  • Legal and Regulatory Compliance
  • Communication and Documentation

Data Backup and Assessment / Report

$199.00

For each service

  • Assessment of Claim Validity
  • Evaluation of Loss Damage
  • Risk Analysis
  • Legal and Regulatory Compliance
  • Communication and Documentation

Device Service / Preventative Maintenance

Device W.O.F

In the same way as your car needs ongoing check-ups and maintenance, so does you device. Preventative maintenance can ensure that you don’t get caught out without your device when you need it most. A technician will carry out a series of tests to ensure that your device is running optimally.

iPhone/Android

$49.00

For each service

  • Increased Reliability
  • Extended Lifespan
  • Optimized Performance
  • Cost Savings

Computer

$79.00

For each service

  • Increased Reliability
  • Extended Lifespan
  • Optimized Performance
  • Cost Savings

Drone

$99.00

For each service

  • Increased Reliability
  • Extended Lifespan
  • Optimized Performance
  • Cost Savings

Device Service / System Clean

Is you device not running like it used to? Are simple tasks such as opening apps or documents taking longer than they should? Our technicians will carry out a service / system clean to help restore the performance of your device to its former glory.

Device service / System Clean

$149.00

For each service

  • Improved Performance
  • Extended Lifespan
  • Optimized Performance
  • Reduce Risk of Hardware Damage
  • Enhanced Reliability

Software / Operating System Update (Windows and Mac)

Software is constantly updated with important security updates that keep you safe online. Unsure if you are up to date? A technician will take care of everything necessary to ensure that you have the latest software installed and up to date (data backup sperate).

Update Only

$139.00

For each service

  • More Security
  • Performance Optimization
  • Compatibility
  • Feature Enhancements
  • Improved Hardware Support
  • Data Protection

Update and Data Backup

$199.00

For each service

  • More Security
  • Performance Optimization
  • Compatibility
  • Feature Enhancements
  • Improved Hardware Support
  • Data Protection

Virus and Malware Removal

Is your device behaving unusually? Do you suspect that your security has been compromised? Our technician can carry out a series of tests and scans to ensure that any threats are removed and your device is secure.

-

$149.00

For each service

  • More Security
  • Performance Optimization
  • Compatibility
  • Feature Enhancements
  • Prevention of System Damage
  • Prevention of Data Loss

Technical Support / Tec Ops

You Come to Tec Ops

For all your other technical support needs with your computer, phone or iPad / Tablet. Bring your device to us and one of our technicians will provide the assistance / advice that you need.

30 Mins

$79.00

For each service

  • Faster Issue Resolution
  • Quality Care
  • Improved Customer Satisfaction
  • Expertise and Guidance
  • Personalized Support
  • Proactive Maintenance
  • Quality Service

1 hour 

$149.00

For each service

  • Faster Issue Resolution
  • Quality Care
  • Improved Customer Satisfaction
  • Expertise and Guidance
  • Personalized Support
  • Proactive Maintenance
  • Quality Service

We Come to You

We can come to you to help with anything from Wi-Fi (wireless) setup, printers and scanners, email troubleshooting, cloud computing (e.g. google drive),  hardware install through to general software troubleshooting and more.

Peer Hour

$180.00

For each service

  • Faster Issue Resolution
  • Quality Care
  • Improved Customer Satisfaction
  • Expertise and Guidance
  • Personalized Support
  • Proactive Maintenance
  • Quality Service

Sending Your Device is Easy!

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Step 1

Download the following form and complete.
report

Step 2

Enter your details in the "Contact Us" form below, upload completed form by clicking "Choose File" and then "Submit"

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Step 3

We will be in touch to arrange next steps. Done!